These Terms of Service (the "Terms") govern your access to and use of Synclair Vision Support, including its website, documentation, and support features (collectively, the "Service"). The Service is made available by Synclair Vision ("Synclair Vision," "we," "us," or "our").
By accessing or using the Service, you agree to these Terms. If you do not agree, do not access or use the Service. Our Privacy Policy explains how we handle personal data in connection with the Service.
You may use the Service only if you can form a binding contract with Synclair Vision and are not prohibited from using the Service under applicable law. If you use the Service on behalf of an organization, you represent that you have authority to accept these Terms on that organization's behalf.
You are responsible for providing accurate account information, maintaining the confidentiality of your account credentials, and for all activity under your account. Notify us promptly if you believe your account has been accessed without authorization.
Subject to these Terms, Synclair Vision grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for its intended support and documentation purposes.
You must use the Service in compliance with these Terms and applicable law. You are responsible for obtaining and maintaining the devices, software, and internet access needed to use the Service.
You must not, and must not permit others to:
"User Content" means information, files, messages, and other material you submit through the Service, including support tickets. You retain any ownership rights you have in your User Content.
You grant Synclair Vision a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and otherwise use User Content only as needed to operate, maintain, secure, and provide the Service. You represent that you have the rights and permissions needed to submit User Content and grant this license.
You are responsible for your User Content. Do not submit User Content that is unlawful, infringes another person's rights, or contains material you are not authorized to provide. We may remove or restrict access to User Content when reasonably necessary to protect the Service, our users, or others, or to comply with law.
Except for User Content, the Service and its content, software, documentation, design, trademarks, and other materials are owned by Synclair Vision or its licensors and are protected by applicable intellectual-property laws.
These Terms do not grant you any rights to the Service or Synclair Vision's intellectual property except for the limited right of use described in these Terms. Synclair Vision reserves all rights not expressly granted.
The Service may rely on or link to third-party services, including account sign-in providers. Those third parties' terms and privacy policies govern your use of their services. Synclair Vision does not control and is not responsible for third-party services or content.
We may modify, suspend, or discontinue all or part of the Service at any time. We do not guarantee that the Service will be available, uninterrupted, secure, or error-free at all times.
We may update documentation and other Service content as the Service evolves. You are responsible for ensuring that your use of the Service remains compatible with any updates.
The Service may include paid features or services. Any applicable fees and payment terms will be presented before they apply and will govern your use of the paid features or services.
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available." Synclair Vision disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and that the Service will be uninterrupted, secure, or error-free.
Content made available through the Service, including documentation and support responses, is provided for general informational purposes only. You are responsible for evaluating whether it is appropriate for your circumstances.
To the maximum extent permitted by applicable law, Synclair Vision and its affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of or inability to use the Service.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
To the maximum extent permitted by applicable law, you will indemnify and hold harmless Synclair Vision and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your User Content, your use of the Service, or your violation of these Terms or applicable law.
You may stop using the Service at any time. We may suspend or terminate your access to the Service if we reasonably believe that you have violated these Terms, created risk for the Service or others, or if we are required to do so by law.
Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and provisions that apply under applicable law, will survive.
Nothing in these Terms limits rights or remedies that cannot be waived under applicable law. Any dispute relating to the Service or these Terms will be addressed through the procedures available under applicable law.
We may update these Terms from time to time. When we do, we will post the updated Terms on this page. Changes take effect when posted unless we state otherwise or applicable law requires a different notice or effective date. If you continue to use the Service after updated Terms take effect, you agree to the updated Terms.
For questions about these Terms, use the support features available through the Service.